Loyalty Program
Join for free and earn points per dollar as you spent with us!
FAQ
- How to sign up for the Loyalty Program?
- Register an account with us on www.musencobeauty.com and you will be able to join our Loyalty Program for free.
- You may do so by pressing the Account logo, beside your shopping cart to get started!
- If I have an existing account, can I join the Loyalty program?
- Yup! Your account will automatically enrol into the Loyalty Program; hence no extra step is needed from your end.
- In fact, you have also already gained points from your past purchases* with us, and you can start redeeming your points today!
*For orders from Aug’2021 onwards.
- How to view my point balance?
- Click on “My Account” and on the left menu, click “My Points”. You will have a view of your current point balance as well as your past points transaction.
- How can I redeem my points?
- Upon signing into your account, you will be able to see an option for redemption of your points at both “Your Shopping Cart” and the “Checkout” page.
- Will I be able to earn points if I’m using credits at the same time?
- You will be able to earn points on all purchases.
- However, kindly note that points earned will be after any discounts, vouchers, and/or points used.
- Is there a minimum spending that I would need to reach before I can use the points?
- There is no minimum spend to use the points.
- However, there is a maximum amount of $10 credit discount which you can redeem for each transaction.
- Will my points expire?
- The points will expire after 6 months.
- Can I earn points if I purchase MUSE & Co products from other platforms?
- Our Loyalty Program is only applicable for purchase from our Official Website only, www.musencobeauty.com .
- We regret to inform that purchases from other platforms are not applicable to earn points for this Loyalty Program.
- Can I transfer points from one account to another?
- Nope, you are unable to transfer/combine points from one account to another.
For any further enquiries, you may kindly contact us at [email protected] .
Kindly note that MUSE & Co Singapore reserves the right to amend the terms & conditions of the Loyalty Program without prior notice.