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MUSE & Co AIR-FIT NAILS
1. What is MUSE & Co Air-Fit nails? Why should I use MUSE & Co Air-Fit nails?

MUSE & Co Air Fit nails are lightweight and flexible beyond anyone’s imagination with adhesive tabs behind each nail.

It is non-toxic and does not damage your natural nails.

Enjoy a fuss-free application process in 3 easy steps – Clean, Match and Press!

2. How long does MUSE & Co Air-Fit nails last?

MUSE & Co Air-Fit nails generally stays on up to 7 days depending on the lifestyle of the individual.

3. How long does it take to apply?

You can have both hands done up in less than 5 minutes as each nail comes with adhesive tab protected with thin protective film. All you need to do is to follow our 3 easy steps – Clean, Match and Press.

4. Are MUSE & Co Air-Fit nails harmful to my natural nails?

Not to worry, MUSE & Co Air-Fit nails are perfectly safe for daily usage, up to 7 days per application. It does not damage your natural nails and the removal process is simple and gentle.

5. How do I find the right nail size?

Finding the right nail size has been made easy with the thin protective film behind each of our nail. You may feel free to select the nail that provides the best fit to your natural nail!

Once you have selected the nail, you may then remove the thin protective film and press the nail down firmly left, right, up and down to have it secured!

6. Do I need to apply top coat on MUSE & Co Air-Fit nails?

Nope, there is no need to as our MUSE & Co Air-Fit nails have already been coated with top coat.

7. Can I peel off MUSE & Co Air-Fit nails directly instead of following the removal procedure?

MUSE & Co Air-Fit nails should never be peeled or tugged off from your natural nails. Therefore, it is always recommended to follow our removal procedures.

8. What are some of the ways to protect MUSE & Co Air-Fit nails during wearing?

You may refrain from exposing MUSE & Co Air-Fit nails to harsh chemicals. It is advisable to wear a set of gloves during cleaning to protect the nails against household cleaners.

9. What are some additional tips for longer wear?

We recommend avoiding contact with water for at least an hour after application. This is to ensure that our MUSE & Co Air-Fit nails have fully adhere to your natural nails to allow for longer wearing.

PRE-GLUE NAILS
1. What is the difference between MUSE & Co Air-Fit nails and Pre-Glue nails?

MUSE & Co Air-Fit nail is an improved version from our Pre-Glue nails.

2. How long does the Pre-Glue nails last?

MUSE & Co Pre-Glue nail may be worn up to 5 days depending on the lifestyle of the individual.

GLITZ GEL STRIPS
1. How long does it last?

MUSE & Co Glitz Gel Strips may be worn up to 5 days.

2. How long does it take to apply?

You can have both hands done up in less than 10 minutes in 4 easy steps – Clean, Match, Press and File.

3. How do I find the right Strip size?

With the transparent sheet, you are able to match your nails to our Glitz Gel Strips easily.

4. Do I need to apply top coat on Glitz Gel Strip?

Nope, there is no need but if you prefer to do so, you may feel free to apply your preferred brand of top coat over our Glitz Gel Strip.

5. Can I peel off the Glitz Gel Strip directly instead of following the removal procedures?

It is not recommended to peel off the Glitz Gel Strip directly from your natural nail.

Do apply nail polish remover around the sides of the Glitz Gel Strip to loosen the adhesion and gently lift it up.

6. . What are some additional tips for longer wear?

We recommend avoiding contact with water for at least an hour after application.

This is to ensure that our Glitz Gel Strips have fully adhere to your natural nails to allow for longer wearing.

EYELASHES
1. What are the MUSE & Co eyelashes made of?

Our eyelashes are made of 100% cruelty-free synthetic fibre with a thin and flexible band to provide comfort wearing. We select and use only the best quality hair that has been sanitized and sterilized!

2. Are the MUSE & Co eyelashes reusable?

Yes! MUSE & Co eyelashes are individually handcrafted and made to last through multiple wears (averagely up to 5 times, or 7+ if well maintained).

3. How do I remove MUSE & Co eyelashes?

Secure eyelashes by holding it at the base. Begin at the outer corner and gently peel eyelashes towards the direction of your tear duct. Your false eyelashes should come off without much effort. Dab a non-oil based makeup remover onto cotton swab and gently apply it along your lash line to remove any remaining eyelashes adhesive.

4. How do I remove eyelashes adhesive?

Generally, waterproof makeup removers or makeup removers with an oil base are the best way to remove excess eyelashes adhesive from eyelid.

5. What are the ways to care for MUSE & Co eyelashes?

Here are a few tips on caring of eyelashes – Remove build-up of adhesive on eyelashes band after 2-3 wears. All you have to do is to hold the eyelash by the base and gently peel off the excess glue with your fingers. When you are done, proceed to store the eyelashes in their original tray and keep them clean.

6. Can I curl and apply mascara over MUSE & Co eyelashes?

Absolutely! Adding mascara will gives you a more dramatic look.

PAYMENT
1. What kind of payment do we accept?

Payment could be made with credit cards (Visa, Master or AMEX), or via PayNow.

ORDER AND DELIVERY
1. How much do I have to spend to enjoy free local delivery?

MUSE & Co provides complimentary delivery on orders above S$30 (delivery within Singapore only).

Please be advised that all confirmed orders will be processed and arranged for shipping within 1-2 business days.

Click here for more information on local deliveries.

2. Do you ship internationally?

Yes, we do ship internationally. You could find out more on our overseas shipping here.

3. How do I track my order?

Once we have shipped out your order, you will be receiving an update on the tracking details via email.

4. Damaged, defective, or wrong order

In the event of any damaged, defective, or wrong order, please send us an email ([email protected]) or live chat within 5 business days upon receiving.

Please indicate your name and order number alongside the proof of the error. We will reach out to you as soon as possible.

Click here for more information on our Return and Exchange Policy.

RETURNS
1. Can I return my purchase?

Due to the nature of our products, we do not encourage returns. However, we are able to accommodate a one-time return on exchange for items that are still sealed in original packaging, unopened and unused.

Once we have received your return parcel and accessed on the condition of the items, we will send you an email with an online credit voucher (3 months validity) equivalent to the purchase price of the items which you have made.

*The above exclude orders made with promotional/discount codes (unless otherwise stated) and sales items.

Click here for more information on our Return and Exchange Policy.

2. Damaged, defective, or wrong order

In the event of any damaged, defective or wrong order, please send us an email ([email protected]) or live chat within 5 business days upon receiving.

Please indicate your name and order number alongside the proof of the error. We will reach out to you as soon as possible.

Click here for more information on our Return and Exchange Policy.

3. What is the processing time for my return?

Generally, returns will be processed within 7 to 10 business days from the date we received your parcel.

ONLINE CREDIT COUPONS
1. Online Credit Coupons

During your Checkout, enter the online credit voucher detail in the “Coupon Code” field and click “Apply”. The discount will be reflected immediately once the online credit coupons has been applied successfully.

All online credit coupons can only be used once in a single transaction. Any unused online credit coupon will not be reinstated and refunded.

Online credit coupon is strictly non-extensible and non-transferable.

If you encounter any error with the online credit coupon, please feel free to get in touch with us via email ([email protected]) or live chat us on the error message details.

GIFT CARDS
1. Gift Cards

Send us an email ([email protected]) to enquire more on the availability!

CERTIFICATION
1. How safe is our products?

All of our products have been tested and approved under ASEAN Guidelines on contaminants for cosmetics.